Perfect Customer Service
PROVOX offers a well planned and competent customer service plan from project start to final implementation and beyond.
Our educated team and over 24 years experience in agenda management software enables us to find the solution you require.
We currently base all our contracts of standard and best parctice service agreements, so you can be sure you will be getting the best possible support through our hotline and regular program updates.
An additional remote access help service is also offered as a optional solution for instant live support via Netviewer.
Free Hotline Support
With a simple phone call you have full access, not only to sales and support, but also our experienced development team. You can therefore get the answers you need when you need them. We are happy to develop lasting solutions to any technical problems.
Improvement & Request Forms
Improvement and request forms help you by helping us as we strive to constantly improve our products. Your suggestions are closely monitored by our online database and added to our modern CRM-System. Subsequent feasability assessments ensure that Agenda.NET™ is always up to date. Our customer suggestions have helped us to become the market leader in our field.
Protected Customer Zone
Our special online customer area always offers the latest information and help files around the clock. Several mediums of communication and support systems are available. You can stay up to date with the latest developments, updates and bug fixes or discuss individual program topics in the open forums.
Strong User Groups
Our regional and global user groups are very important for us to discuss and develop new features and solutions with our customers. The user groups have different meetings and the change to affect the future product design.